The Growth Club for Coaches – Option 2

The Growth Club for Coaches will take place online in a Facebook community and on a closed webpage. Emma Dempsey will be online in the Facebook group most days, during the day (except weekends and holidays) to support you.

There are four elements to the programme:

• Group Coaching
• Masterclasses
• Implementation Lab
• Private Facebook group

Group Coaching

The group coaching “growth pods” will be led exclusively by Emma Dempsey, qualified Coach. The coaching pod will be limited to a maximum of three participants at any one time. Coaching pod sessions will take place fortnightly for ninety minutes online via Zoom. Unless there are unforeseen circumstances, the coaching sessions will take place at the same time each fortnight throughout the six-month period

During group coaching sessions, you will be led through an action learning set with the help and support of Emma Dempsey. Action Learning Sets are a tested and trusted methodology to support growth.

Masterclasses

Every month on the Growth Academy for Coaches there will be a masterclass facilitated by either Emma Dempsey or a guest expert. Masterclasses are determined by the needs of the group and will be delivered on Zoom for a maximum of ninety minutes. Recordings will be available.

Implementation Lab

The Implementation Lab will take place monthly via Zoom for ninety minutes. These sessions will be responsive to the needs of the group as deemed suitable by Emma Dempsey and Lynsey Cowan. The Implementation Lab is to support you with the systems and tech you might need in your business. Sessions will include teachings, hot seating and demonstrations.

Private Facebook Group

The intention of the Facebook group is to provide a community support network and it will be a substantive method of communication.

Behaviour

It is requested that at all times your behaviour towards others is open minded and respectful. Emma Dempsey and Stellar Conversations Limited will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate Stellar Conversations Ltd reserve the right to remove you from the programme with immediate effect.

General

It is the intention that The Growth Club for Coaches will run continuously over the year. While Emma Dempsey will be present in the group over the year she will also be taking holidays and breaks. During these times there will be someone on hand to support the group. Pods will not be affected.

One-to-one calls

Should you wish to have more support during the programme, you can add 1hr coaching calls with Emma Dempsey, these are dependent on availability. Please email Emma on [email protected] to arrange additional calls.

Whilst the 1:1 coaching calls are intended to offer additional support Emma Dempsey does not provide any kind of psychological counselling during these sessions. At no time should you delay seeking professional or medical help if you require assistance.

Course Specifics

Following successful purchase of the programme you will receive access to a password protected webpage. Here all course details are kept, including access to workbooks and Zoom links. This is where recorded masterclasses will be stored. You will also be invited to the closed Facebook group.

Whilst previous participants of the Growth programmes have made strides personally and professionally it is not possible to provide any guarantees that you will experience specific results. Failure to engage with the masterclasses and group sessions will limit your ability to benefit from the information provided and will may limit any results.

Whilst this membership is focused on you growing a business and growing as a coach, the material and conversations that take place can cause additional issues to arise, at no point should you delay in obtaining input from health professionals if you feel that is necessary.

Payment Terms

The cost of the membership and the Growth Pods is £250 paid each month recurring for six months.

Following successful purchase of the programme you will receive access to a password protected webpage. Here all course details are kept, including access to workbooks and Zoom links. This is where recorded masterclasses will be stored. You will also be invited to the closed Facebook group. Pods will be organised with Emma separately.

Whilst previous participants of the Growth Mastermind have made strides personally and professionally it is not possible to provide any guarantees that you will experience specific results. Failure to engage with the masterclasses and group coaching will limit your ability to benefit from the information provided and will significantly limit any results. Whilst this programme is focused on you growing a business, the material and conversations that take place can cause additional issues to arise, at no point should you delay in obtaining input

Support

Support is offered in our closed Facebook group for the duration of the programme and in our fortnightly Zoom group coaching calls. The aim for this programme is that you should be able to access the course material with ease. Should you require any technical support in respect of downloads or accessing the recorded videos then we are happy to help you to get up and running. Please email [email protected] and you will receive a reply between Monday to Friday from 9am until 5pm. We aim to respond to you within twelve hours if you email during those hours.

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. Your payment information will be processed by a secure third-party processor. We will be provided with your email address and name but never be provided with your financial information.

Personal information is gathered to enable a professional coaching service to clients, and to keep in contact and maintain records. The information processed may include personal details.

What you say in coaching is confidential. No information will be passed by Stellar Conversations to third parties without your express permission. The only exceptions are a) If we were seriously concerned for you safety, or that of another person. We would always seek to discuss it with you in the first instance b) If we were required by law to do so c) Emma Dempsey is required to log all client hours, including name and email address, as part of professional accreditation & accountability with the ICF (International Coaching Federation). The ICF might request this information, they will also treat them as confidential. The ICF is also subject to GDPR.

Protecting your personal data

We are committed to ensuring that your personal data is secure. Brief written notes of sessions are kept. These are stored in a locked unit and a password-protected device, along with any emails or other electronic correspondence we have exchanged. An assistant also has access to emails.

You have rights under GDPR including the right to request to see your records, and to have them corrected or erased in certain circumstances. I am registered with the Information Commissioner’s Office https://ico.org.uk/.

Recordings

Please be aware that some training sessions may be recorded, and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the programme. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured. Sometimes participants might share screenshots via social media so again should you not wish to be identified please ensure that your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured. For more detail on how we manage your data you can view our privacy policy here: https://www.stellarconversations.com/privacy-policy

As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances. In purchasing the programme you are waiving your rights to a refund unless the statutory circumstances for refunds are met.

Should you consider that the digital download is faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact me on [email protected]

Intellectual Property

You will be provided with some programme materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with Stellar Conversation Limited. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale.

Feedback and Complaints

If you have any feedback about the programme please do share it. Evaluation is welcomed at all times. Complaints should be made to made in writing to [email protected]

General

Throughout the programme Emma Dempsey will be available by email Monday to Friday.

Emma Dempsey will respond within 48 hours during the hours stated. Emails won’t be read during holidays.

We intend to rely on the written terms set out in these terms and conditions in respect of the programme delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part- provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of Scotland. The Courts of Scotland have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.

Stellar Conversations Ltd