Participant Enrollment Agreement - The Stellar Group Coaching and Facilitation Training 

Thank you for joining us on our Stellar Conversations training.  We want it all to be clear for you so please read over The Terms and Conditions of the training before committing.

The Stellar Group Coaching and Facilitation Training is an accredited (CPD) online training, teaching you group coaching skills for better conversations.

The training takes place live online over Zoom. Live training days are no longer than eight hours per day and include breaks. The live training is a mix of teaching, reflections, and experiential learning. Links for the training will be emailed to you once you sign up and again 48 hours before the training.

Behaviour 

It is always requested that your behaviour towards others is open minded and respectful. Stellar Conversations Limited will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate Stellar Conversations Ltd reserve the right to remove you from the training with immediate effect.

Training Specifics 

The Stellar Group Coaching and Facilitation Training is focused on teaching you group coaching skills to improve conversations. It is your individual responsibility to apply what is shared and taught to your own circumstances both during the training and afterwards. Everyone is unique, and their starting position and commitment is unique to them. The aim is that during the training you will have new information, strategies and techniques and have more clarity and confidence in facilitating Group Coaching Conversations. 

Whilst previous participants of Stellar Conversations training have made strides professionally and personally, it is not possible to provide any guarantees that you will experience specific results. Failure to engage with the training will limit your ability to benefit from the information provided and may limit any results. 

Whilst the training is focused on growing your coaching skills, the material and conversations that take place can cause emotions and insights to arise, at no point should you delay in obtaining input from health professionals if you feel that is necessary.

Please be aware that the sessions are delivered entirely in English and no translations are provided for videos or text. Captions are provided on all videos.

Support 

The aim for this training is that you should be able to access the course material with ease. Should you require any support in respect to accessing the training then please email [email protected] and will do what we can to help. 

In usual circumstances you will receive a reply between Monday to Friday from 9am until 5pm. We aim to respond to you within twenty-four hours if you email during those hours.

Accreditation 

The Group Coaching and Facilitation training is accredited with CPD, it is also undergoing the accreditation process with the International Coaching Federation. While we fully expect to receive this accreditation, meaning you will receive a CPD and ICF accredited certificate along with 7 CCEU, the ICF accreditation cannot be guaranteed. 

Illness

At Stellar Conversations we encourage full attendance to training. We recognise that illness can prevent attendance. For training purposes where hours are included on certification, attendance is mandatory. If you can no longer attend booked training, then you must cancel no less then 72 hours in advance to receive a refund. 

We may cancel a session on at least 24 hours’ notice to you or at any time in the event of circumstances outside of our control. If we cancel a Session, no fee shall be payable for such session, and we will re-schedule the session at the earliest mutually convenient time.

Privacy and Confidentiality 

Your privacy and protection of your personal data is important to us. 

Personal information such as email addresses are gathered to enable a professional service to participants, and to keep in contact and maintain records. The information processed may include personal details.

What you say in training, coaching and mentoring is confidential. No information will be passed by us (Stellar Conversations Ltd) to third parties without your express permission. The only exceptions are 

a)   If we were seriously concerned for your safety, or that of another person. We would always seek to discuss it with you in the first instance

b)   If we were required by law to do so 

c)   We are required to log all coaching / mentoring hours, including name and email address, as part of professional accreditation & accountability with the ICF (International Coaching Federation) and other coaching bodies, if they request them, they will also treat them as confidential. The ICF is also subject to GDPR.

Protecting your personal data 

Stellar Conversations Ltd is committed to ensuring that your personal data is secure. 

We are registered with the Information Commissioner’s Office https://ico.org.uk/

Recordings 

Please be aware that some training sessions may be recorded, and your name and image/video may be captured. The recordings of the training will be kept for trainer development purposes IF everyone on the training is in agreement. 

Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured. 

Sometimes participants and trainers might share screenshots via social media so again should you not wish to be identified please ensure that your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be included but no personal identifiable information will be captured. For more detail on how we manage your data you can view our privacy policy here https://www.stellarconversations.com/privacy-policy

As part of our accreditation process, we may need to send audio recordings of mentor coaching and assessments. Accreditation bodies such as The International Coaching Federation might contact you for confirmation of attendance. 

Intellectual Property 

You will be provided with some programme materials. At all times, even following completion of the programme, the intellectual property rights and copyright connected with those materials remain with Stellar Conversations Limited. You have the right to use the materials as learning tools, but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale.

If you have any feedback about the programme, please do share it. Evaluation is always welcomed. Complaints should be made to made in writing to [email protected]

General 

We will be available by email Monday to Friday out with holidays.

We aim to respond within 24 hours during the hours stated. Emails won’t be read during breaks.

We intend to rely on the written terms set out in these terms and conditions in respect of the training delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part- provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of Scotland. 

Stellar Conversations Ltd.